How Do You Hold Your Managers Accountable?

October 19, 2010 by staff

Last month I used the fast food restaurant chain McDonalds to make a point of how they’re able to run a billion dollar operation with a bunch of pimply-faced kids. The answer: the system. So how can you hold your managers accountable? The answer is simple, but may be hard for some to accept. Are […]

Too Many Chiefs and Not Enough Indians in Your Canvass Department?

September 21, 2010 by staff

If you don’t have a system and you try to manage everything and everybody, you’re going to get burnt out and ultimately fail. Whether you follow my system or another, the key is to have the systems in place and then manage the systems.

How to implement an apprentice program

August 17, 2010 by staff

Unlike field trainers who are measured against a production matrix, where some can hit their numbers faster than others; in the apprentice program everyone goes through the 6 month training. I’ve found it takes 2 months in each area …

Is There Light At The End Of Your Management Tunnel?

July 14, 2010 by staff

How does your canvassing department run when you’re not there… if you’re lucky enough to get away from it? Are you the owner, marketing manager, the canvass manager? Is the “ball and chain” of micro-managing your canvassing department affecting your ability to grow the department, and the company? If so, you need help! The help you need is probably already working for you. Last month I talked about developing field trainers out of your successful canvassers. In this month’s Art of Managing Canvassing article I discuss the next level… assistant managers; someone to take on and relieve you of some of your responsibilities.

Get more from canvassers without paying more

June 14, 2010 by staff

You want to get more leads and you’ve recognized that canvassing is an effective, inexpensive way of capturing qualified home improvement leads, but what you haven’t figured out is how to grow the department. You know one great canvasser can be good for business, but two is twice as good; four is better than two… and so on. But how do you get to that point if you have to do all the work (recruiting, interviewing, hiring, training, etc.)? You’ll be surprised to find out you don’t have to do any of the work, if you follow my method.